Stock Management Between Folders is as follows;
Please be mindful when transfering orders between statuses as this can affect stock levels. The following are the stock rules in place between status folders.
Positive folders = New order, In progress, ready to ship, shipped, completed, Partially shipped.
1. When moving order from cancelled folder to positive folders, stock is reduced.
2. When moving order from Denied folder to cancelled and all positive
folders, stock is not affected. (This is because a denied payment order
is placed here and does not affect stock levels when placed)
3. When moving order from positive folder to Cancelled and Denied folders, stock is added.
4. When moving order from cancelled folder to Denied folder, stock is not affected.
So what to avoid, from point 3, it's best not to move an order from the
cancelled folder to the denied folder and then to a positive folder.
Doing this will put your stock levels out.