Home > How to... > Troubleshooting > Why am I getting billed for using SMS features but no text messages get sent or received at all?

Why am I getting billed for using SMS features but no text messages get sent or received at all?

This feature is found in Settings > Store Settings > SMS Settings. The found number placed in the may not be entered correctly. Numbers should include a + and your country code (For example: +61XXXXXXX). If you don't have this set up, the SMS's are being sent but is not likely received by the customer. 

If you don't want to receive the order SMS's can either remove the tick in "New Order Alert (will be sent to store manager)".


Translate and Localize your website with 'Localizer pluggin

Shopping Cart Software by Ashop