The Questions list page is the
first landing page when you enter the Questions section in your admin.
It displays a grid type layout with columns to easily list all your
product questions by the product title.
You
can further filter the questions by clicking the "Offline Questions",
"Active Questions" or "All Questions" links in the left panel. The right
panel will then only display questions that are either online and
viewable or offline on your storefront.
Questions Grid
Product
Click
on the product title to see the question that has been made for that
product. It will open a new pop up box displaying the question along
with an answer field.
Product Code
This may help you more accurately understand which product the question is on.
Time Created
Displays the exact time and date that this question was created by your visitor.
Is Answered?
This will display whether the questions was answered or not.
Status
A
green 'online' button means that the question and answer is online, a
grey 'offline' button means the question will not appear on your
storefront. You can click the button to change it's status, then save.
Question
Shows a preview of the question your visitor has asked.