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Email and Domain Related

Can I assign more than (1) one domain name to my website store?
Yes, you can assign as many domain name as you want to your store account. All y...
How do I check the current nameservers of my domain name?
To check the current nameservers of your domain name, please follow these steps:...
My website is down, how can I check the status of my domain name?
If you cannot access your website using your own domain name, please check if yo...
Do you supply a static IP for my store?
Ashop store's run in the "cloud", so we so we do not give out specific IP's to e...
How can I point my own domain name to my store?
There are two ways you can assign a domain to your shop. The question is, if you...
How do I host my site with you but host my email somewhere else?
The below process only relates to domain names that have been fully delegated to...
How do I make Google's Gmail my email client / application
If Ashop is currently hosting your domain name, but don't want to use Ashop as y...
How do I remove e-mails from my webmail once it is downloaded to my computer?
Each program on your computer /device downloading your mail would have different...
How do I set up gmail to receive emails?
You can set up Add POP3 email account via Mail Fetcher in Gmail. For more inform...
How do I stop email spam to my email account?
Here are the top 10 tips to help reduce spam arriving in your email accounts.1.N...
How many email accounts can I have?
Each plan includes 1 email address, but you can pay for additional emails via th...
How to make your existing site work along side your Ashop cart
To make the cart work along your existing site you must go to where your domain ...
I am not receiving my forwarded emails
Please go to Settings>Email and Domain Management>Email Account and re-ent...
I can’t send email from my Outlook (but I can receive)
This is often related to the ISP's providing you a dynamic IP address which prev...
I don't seem to be receiving emails in my mail.ashop.com.au account.
Please check that no other program (for example, Outlook, Mail etc) is attached ...
My email account is full, how do I make more room?
By default, we provide 100MB per email account. Unfortunately it's not possible ...
My inbox is full - Email
You may have received a call from someone saying that emails they send to you ar...
Outlook Settings
For the incoming and outgoing mail server, use mail.ashopcommerce.com, the incom...
Set Up E-mail with Mac OS X Mail using IMAP
Follow the steps below to configure Mac OS X Mail for use with your Ashop e-mail...
What are the SMTP settings for email accounts?
Please visit the 'domain' settings page of your admin panel under the "Settings"...
What are zone files
What are zone files and zone records? Zone files organize the zone records for d...
Where are your servers / hosting located?
Ashop's servers are located in the US with Rackspace.com (Regarded as the best i...
Where do I set spam rules for my emails using webmail?
Go to http://webmail.ashop.com.au and login. On the left side, click the setting...
Why do I get mailer daemon bounced email messages?
You may receive bounced mailer daemon emails, often as incoming [SPAM] messages ...
Why have I been locked out of my email account?
First, be sure that your e-mail account limit has not been reached via your admi...


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