Home > Ecommerce School > 3. E-commerce Articles > What to Look for in an eCommerce Web Host (By Christopher J. Enders)

What to Look for in an eCommerce Web Host (By Christopher J. Enders)

Choosing an ecommerce web host is the first step to creating an ecommerce website for your e-business. The selection of your ecommerce web host is pretty important because the services that your ecommerce web host has available can either empower or limit the functionality and efficiency of your ecommerce business. The ecommerce web host's reliability and stability is also of great concern because your ecommerce website is only as reliable and sustainable as your ecommerce web host and the servers on which they host your ecommerce website.

In my opinion, the most important factors in selecting an ecommerce web host are the longevity and reliability of the companyyou choose to host your ecommerce website. Longevity, the amount of time that the ecommerce web host has been in business is really important because there are so many people pursuing internet-related business opportunities that some are fly-by- night ventures that don't really invest the time or money to ensure that their ecommerce web host services are top-notch. So, what happens? The ecommerce web host launches their business using substandard equipment which provides shoddy service. As a result, they lose clients and the next thing you know, your ecommerce web host is history and your website goes down right along with them.

Trust me, there is no greater setback to an internet business than losing their ecommerce web host and the resources associated with it. Of course you can have a backup of your website to re- launch with a new ecommerce web host if yours unexpectedly goes out of business and simply vanishes. However, over time, you will spend a lot of time and sometimes a lot of money on website development and little things that are worked out here and there in regard to your website's functionality may not always get backed up since you should be able to depend upon your ecommerce web host to backup your website regularly.

Reliability is another major factor in the selection of an ecommerce web host. Internet business owners must realize that website downtime results in lost traffic and lost sales. Most ecommerce web hosts that are truly reliable guaranty at least 99% uptime. It pays to find out what your ecommerce web host's policies and practices are in regard to uptime, backup procedures, disaster recovery and downtime prevention. An ecommerce web host that uses automated backup solutions that backup their servers regularly to an offsite server or to a mirror server which actually provides real-time backups is most reliable.

Avoid free ecommerce web host services as well as services offered by an internet service provider. A high-quality ecommerce web host will not be cheap, but reliability is well worth what you pay for it. Other than longevity and reliability, things to consider in regard to your ecommerce web host include the actual web hosting packages that are available and the potential of the ecommerce web host to provide you with automated ecommerce solutions. Security, speed and space provided by your ecommerce web host's servers is also very important as is technical support, scripts, software, email services, control panels, FTP access and access to server logs and activity reports.

 



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