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Unable to download Excel files from Admin

Having trouble downloading excel files from your Admin? one reason could be your browser security is blocking it i.e a pop up blocker. To determine if it's the cause, you can allow pop ups temporarily and try downloading the file again. If it works you can add the link format below to your trusted site exception for it to come up unhindered and then put the security option back as it was.

https://Admin URL/admin/Settings/DownloadExport.aspx

Also, If you have an antivirus with site security enabled you may want to disable it or add the same link to its trusted site exception, you can refer to your antivirus manual for the instruction

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